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Business Process Outsourcing service provider

Description: I am with a US based premier Business Process Outsourcing (BPO) service provider, specializing in filling the teleservice, back office and informational needs of our clients.
The Connecticut based service provider firm was founded in 1981. It was one of the foremost vendors to provide services such as subscriber qualification and requalification for BPA/ABC audited business-to-business publications. We have a proven track record of over 23 years with several leading media, publishing, education, not for profit, information technology and retail companies which give us an edge and the capability to provide highest levels of customer service to companies operating in US / UK markets. With an office in UK, two centers in the US and one in India we combine an efficient mix of onshore and offshore presence to provide highest levels of customer satisfaction at the most competitive rates. Our facility in India is ISO 9000 certified - a testimonial to our Quality processes.
We can provide you a qualitative and cost value proposition in the following areas from our center in India:

Back Office services - Catalogue support, order processing, online order taking, application to approval, accounts maintenance, Order 2 Cash (O2C), Order 2 Purchase (O2P), accounts receivables, Data Validation, Data Entry and Data Conversion.

Web based services - Online order tracking, tier 1 chat customer service support, tier 1 chat tech-support, e-mail customer service support, e-mail tech-support, query resolutions, retentions.

Call Center services - Inbound and outbound calls for customer service, new customer acquisition, order booking, subscriber qualification and requalification, surveys.
I hope that the above information gives you an idea about our organization and the services we offer.
Need from others:
Need Business Partners Need Business Partners
Need Customers
Need Customers
The future business partners or customers are a dedicated part of our business and we expect ourselves to serve our customers at the best possible way.
To discuss how we can build a mutually beneficial relationships please get in touch with me.
Author: mipysum from India  Posting reviewed by: 516 users
Country of business: whole world Published on: 17 January 2005
Region of business: any Posting ID: 1186
Business Sector: services Image: Not available
Business Plan
or Presentation:
Not available
3 Credits required


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