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Online technical support for small business computer users

Description: I was thinking about starting an online technical assistance for home and small business computer users in the US, Australia and England. I had the right expertise to do it from here on a very small charge. As I have seen that, it become very difficult for the customers to get free support from the large corporate and to get a faulty part fixed even if the system is under warranty. This usually happens due to the huge gap in the way the problem is read by the customer. What I would do is either provide support online or represent the customer and talk to the vendor all this for the same small fees.
 
Need from others: I would want some one from the US, Australia to popularise this idea and also sell Annual Maintenance Contracts to small organisations. The profit can be split straight. And I will provide the support online either by online chat or voice chat as they are free forms of communication. If there are large contracts, I will also set up a full time support team.
 
Author: jejenur from India  Posting reviewed by: 277 users
Country of business: whole world Published on: 28 May 2005
Region of business: any Posting ID: 1421
Business Sector: consulting services Image: Not available
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