BUSINESS IDEAS Forum

3.0 Services

West Pacific Marketing Consultants is an e-business-based market-development consulting firm specializing in the marketing of a comprehensive set of integrated professional services that provide our customers with high-quality consulting services for business development, market development, market intelligence, industrial sectors analysis, and channel development on a global scale, as well as sales assistance for global companies in the Indonesian market.

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3.1 Service Description

West Pacific Marketing Consultants offers expertise in the services it provides. With much experience in this field, the company is able to sell and package its services in various ways that allow clients to choose their preferred benefit(s). These include:

1. Retainer Consulting
2. Project Consulting
3. Market Research and Industry Sectors Analysis
4. Feasibility Studies
5. Strategic Analysis and Reports

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3.2 Competitive Comparison

Within its niche, West Pacific Marketing Consultants does not have any competitors, but rather has "prospective business partners." This is because the company provides its clients with solutions as well as value creations. Its services have been sought out by companies ranging from high-level management firms to international market research companies. Companies choosing to do business development, channel development, and in-house market research, will seek West Pacific Marketing Consultants to deliver the following value creations:

Consulting/Market Researchers/Traders/Suppliers:

• Improved communication
• Access to new markets
• Broader products offering
• Lower cost of doing business
• New ways of adding value

Technology Providers/Manufacturers:

• Lower cost of sales
• Access to niche markets
• Better cost of identification

New business models (outsourcing alliances)

Individual Clients:

• Shopping convenience
• Immediate delivery
• More frequent updates
• Access to more products and services
• Better pricing

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3.3 Sales Literature

The business began with a general corporate brochure establishing the positioning. This brochure was developed, and was included as part of last year's start-up expenses.

Literature and mailings for the market forums will be very important.

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3.4 Sourcing

The key fulfillment and delivery will be provided by the principals of the business. The core value is professional expertise provided by a combination of experience, smart and hard work, discipline, improvements, and education (in that order).

West Pacific Marketing Consultants will turn to qualified professionals for freelance back-up in market research, presentation, and report development; these areas are ones that the company can afford to sub-contract without risking the core values provided to the clients.

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3.5 Capabilities

West Pacific Marketing Consultants maintains the latest Windows and Macintosh capabilities including:

1. Internet facilities for working with clients directly through email delivery of drafts and information.
2. Facilities for preparation and delivery of multimedia presentations on any computer, in formats including on-disk, live, or video.
3. Desktop publishing facilities for delivery of regular retainer reports, project output reports, marketing materials, and market research reports.

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