"Acme Consulting" Business Plan:
1.0 Executive Summary
2.0 Company Summary
3.0 Services
3.1 Service Description
3.2 Competitive Comparison
3.3 Sales Literature
3.4 Fulfillment
3.5 Technology
3.6 Future Services
4.0 Market Analysis Summary
5.0 Strategy and Implementation Summary
6.0 Management Summary
7.0 Financial Plan
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This business plan was originally published by Palo Alto Software, Inc. All rights reserved.
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3.0 Services
Acme offers the expertise a high-technology company needs to
develop new product distribution and new market segments in new markets. This
can be taken as high-level retainer consulting, market research reports, or
project-based consulting.
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3.1 Service Description
- Retainer consulting: We represent a client company as an extension of its
business development and market development functions. This begins with complete
understanding of the client company's situation, objectives, and constraints. We
then represent the client company quietly and confidentially, sifting through
new market developments and new opportunities as is appropriate to the client,
representing the client in initial talks with possible allies, vendors, and
channels.
Project consulting: Proposed and billed on a per-project and
per-milestone basis, project consulting offers a client company a way to harness
our specific qualities and use our expertise to solve specific problems, develop
and/or implement plans, and develop specific information.
Market research: Group studies available to selected clients at $5,000
per unit. A group study is a packaged and published complete study of a specific
market, channel, or topic. Examples might be studies of developing consumer
channels in Japan or Mexico, or implications of changing margins in software.
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3.2 Competitive Comparison
The competition comes in several forms:
- The most significant competition is no consulting at all, companies choosing to
do business development, channel development and market research in-house. Their
own managers do this on their own, as part of their regular business functions.
Our key advantage in competition with in-house development is that managers are
already overloaded with responsibilities, they don't have time for additional
responsibilities in new market development or new channel development. Also,
Acme can approach alliances, vendors, and channels on a confidential basis,
gathering information and making initial contacts in ways that the corporate
managers can't.
- The high-level prestige management consulting: McKinsey, Bain, Arthur Anderson,
Boston Consulting Group, etc. These are essentially generalists who take their
name-brand management consulting into specialty areas. Their other very
important weakness is the management structure that has the partners selling new
jobs, and inexperienced associates delivering the work. We compete against them
as experts in our specific fields, and with the guarantee that our clients will
have the top-level people doing the actual work.
- The third general kind of competitor is the international market research
company: International Data Corporation (IDC), Dataquest, Stanford Research
Institute, etc. These companies are formidable competitors for published market
research and market forums, but cannot provide the kind of high-level consulting
that Acme will provide.
- The fourth kind of competition is the market-specific smaller house. For
example: Nomura Research in Japan, Select S.A. de C.V. in Mexico (now affiliated
with IDC).
- Sales representation, brokering, and deal catalysts are an ad-hoc business form
that will be defined in detail by the specific nature of each individual case.
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3.3 Sales Literature
The business will begin with a general corporate brochure
establishing the positioning. This brochure will be developed as part of the
start-up expenses.
Literature and mailings for the initial market forums will be
very important.
Literature and mailings for the market forums will be very important.
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3.4 Fulfillment
- The key fulfillment and delivery will be provided by the
principals of the business. The real core value is professional expertise,
provided by a combination of experience, hard work, and education (in that
order).
- We will turn to qualified professionals for freelance back-up
in market research and presentation and report development, which are areas that
we can afford to sub-contract without risking the core values provided to the
clients.
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3.5 Technology
Acme Consulting will maintain the latest Windows and Macintosh
capabilities including:
- Complete e-mail facilities on the Internet, Compuserve,
America-Online, and Applelink, for working with clients directly through e-mail
delivery of drafts and information.
- Complete presentation facilities for preparation and delivery of
multimedia presentations on Macintosh or Windows machines, in formats including
on-disk presentation, live presentation, or video presentation.
- Complete desktop publishing facilities for delivery of regular
retainer reports, project output reports, marketing materials, and market research reports.
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3.6 Future Services
In the future, Acme will broaden the coverage by expanding into
coverage of additional markets (e.g., all of Latin America, Far East, Western
Europe) and additional product areas (e.g., telecommunications and technology
integration).
We are also studying the possibility of newsletter or electronic
newsletter services, or perhaps special on-topic reports.
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